Breakout Session- Hiring, Onboarding, Engaging & Retaining the Next Generation Team Member
Let’s take a peek into the newly designed Now Onboarding Experience for the new employee. This highly engaging session includes the culture, tools and resources that Southwest Airlines uses to welcome and inspire new hires to embrace their journey and create tomorrow’s leaders. Colette will share some of Southwest’s strategies that can easily be integrated into all organizations big or small.
An engaging leader, speaker, trainer and certified Gallup Strengths Coach, Colette started her career as a teacher. After being in education for 20+ years, she eventually married her passion for training with her love of travel and began her journey with Southwest Airlines in 2010. Colette is currently Manager of Leadership & Employee Training at Southwest Airlines University, where she and her team focusses on professional development for all 60,000 employees of the company. Colette is passionate about hospitality, customer service, employee engagement, onboarding, and corporate culture.