This issue of Waypoints focuses on the theme of communications. Nancy Ansheles has done a tremendous job addressing the critical topic of personal and workplace communications in our Cover Story Q & A, while Dean Brenner’s compelling Management Corner column on teamwork includes internal communication as an integral part of the glue necessary for making business success stick. As part of our editorial mix, I’m pleased to contribute and address the need for strong marketing communication, and to share why I believe every Sail America member should take time to seriously consider this topic and then apply the principles to their respective business.

This past month, I conducted a strategic marketing session for the executive leadership team of an Atlanta-based, multi-location corporation. Prior to the event, one of the group’s top managers pulled me aside and asked, “What makes for good marketing?” We spent the next several hours together as a team drilling down to discover that answer. While we don’t have that luxury, I’d like to briefly submit what I believe is the cornerstone and foundation for “good marketing.”

First, however, let me make an important distinction in terminology that is often a source of confusion. What is marketing communications (often abbreviated as...

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Whether we’re operating in the workplace or dealing with a spouse, family members or friends, we all inevitably invest much of our day communicating with others. According to Nancy Ansheles, M.Ed. and owner of Catalyst & Co., communication is at the very heart of getting work done on time, developing relationships, resolving disagreements and conflict, and promoting goals and vision. No matter our level of proficiency, communication is one skill we can all afford to improve.

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Editor's Note: This is the second article in a four-part series by Dean Brenner addressing strategies for building successful teams. The first article, “Five Deadly Pitfalls that Threaten Team Failure,” appeared in the June 2010 edition of Waypoints. Brenner recently served as keynote speaker at the Sail America Sailing Industry Conference.

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